SPECIAL HOLIDAY HOURS AND SHIPPING SCHEDULE
Stührling’s Customer Service department will be closed starting Wednesday April 8th. We will reopen at 9:30 AM EST on Monday, April 13th. There will be a delay in responding during this time.
The processing and shipping of all online orders will follow our normal schedule, except as follows:
- Orders received after 11 AM on Wednesday, April 8th will be processed on Monday, April 13th.
- Orders received on Monday, April 13th will be processed on Tuesday, April 14th.
- Orders received after 11 AM on Tuesday, April 14th will be processed on Monday, April 20th.
COVID-19 SHIPPING UPDATES
In line with local guidelines to prevent the spread of COVID-19, we have temporarily reduced staffing in our warehouses and fulfillment center. As a result you may experience delays in the processing and shipping of your order. Currently, overnight and 2 day shipping are not available.
Orders received by 2:00 p.m. (ET) Monday through Thursday will ship on the same business day, following approval by our fraud detection system. On Friday, our shipping cutoff is 12 p.m.
Free Domestic Shipping
We ship all domestic orders including Puerto Rico, Alaska and Hawaii free via DHL SmartParcel (3-5 business days). You will receive a tracking number once your order has shipped. Expedited and overnight shipping is available for an additional fee at checkout. Free shipping may not be available under certain circumstances (ex. special promotions, combo packs, etc.), in these instances an updated shipping cost will be displayed at checkout.
Free Worldwide Shipping
We are proud to fulfill and ship orders worldwide via DHL eCommerce. Shipment arrival times vary by country, expedited shipping is available at checkout for an additional cost. Free shipping may not be available under certain circumstances (ex. special promotions, combo packs, etc.), in these instances an updated shipping cost will be displayed at checkout.to view a list of shipping times by country.
|Australia||10-15 Days||5-10 Days|
|Bahrain||15-25 Days||5-10 Days|
|Belgium||10-20 Days||5-10 Days|
|Brazil||10-20 Days||5-10 Days|
|Bulgaria||15-20 Days||5-10 Days|
|Canada||5-15 Days||5-10 Days|
|Croatia||15-20 Days||5-10 Days|
|Cyprus||15-25 Days||5-10 Days|
|Czech Republic||15-25 Days||5-10 Days|
|Denmark||5-15 Days||5-10 Days|
|Estonia||15-25 Days||5-10 Days|
|Finland||10-25 Days||5-10 Days|
|France||5-15 Days||2-10 Days|
|Germany||5-15 Days||5-10 Days|
|Hungary||10-25 Days||5-10 Days|
|Indonesia||10-25 Days||5-10 Days|
|Ireland||10-25 Days||2-10 Days|
|Israel||10-25 Days||5-10 Days|
|Kazakhstan||10-15 Days||2-10 Days|
|Lithuania||15-25 Days||2-10 Days|
|Malaysia||15-25 Days||2-10 Days|
|Mexico||5-10 Days||2-10 Days|
|Netherlands||10-20 Days||2-10 Days|
|New Zealand||5-15 Days||2-10 Days|
|Norway||5-15 Days||2-10 Days|
|Philippines||20-25 Days||2-10 Days|
|Poland||10-20 Days||2-10 Days|
|Portugal||15-25 Days||2-10 Days|
|Romania||15-20 Days||2-10 Days|
|Russia||15-25 Days||2-10 Days|
|Singapore||10-20 Days||2-10 Days|
|Slovena||15-25 Days||2-10 Days|
|South Korea||15-25 Days||2-10 Days|
|Spain||10-20 Days||2-10 Days|
|Switzerland||10-20 Days||2-10 Days|
|Turkey||15-25 Days||2-10 Days|
|United Arab Emirates||15-25 Days||2-10 Days|
|United Kingdom||5-15 Days||2-10 Days|
|Vietnam||15-25 Days||2-10 Days|
|Rest of the World||5-15 Days (When available)||2-10 Days|
Due to limitations of our shipping partners, some countries are not eligible for our free international shipping offer. For these countries, we offer a flat subsidized rate of $25, and free shipping for orders over $350.to view a list of ineligible countries.
- Hong Kong
- Falkland Islands (UK)
- French Guiana (France)
- South Georgia and the South Sandwich Islands
Although we seek to provide worldwide shipping, our shipping partners cannot deliver to certain countries.for a full list of countries we are unable to ship to.
- Christmas Island
- Mcdonald Island
- Heard Island
- North Korea
- Bouvet Island
Duties and Taxes
Please note that Stührling is required to declare the retail value of all items in shipments, and your shipment may be subject to import fees upon arrival in the destination country. Any incurred importation fees or taxes are the responsibility of the customer.