WARRANTY & REPAIRS

Coverage

The Stührling warranty is valid for a period of two years from the date of purchase. Stührling will repair or replace (at Stührling’s option) the movement of this timepiece free of charge if such movement proves to be defective in material workmanship under normal use. For quartz watches, the battery is covered by the warranty for a period of one year from the date of purchase.

Exclusions

This warranty does not cover the watch case, watch bracelet, straps, crystals or normal wear. This warranty will be void if the watch has been mishandled or used under extraordinary conditions. Unless this watch is labeled as “water resistant” this warranty will also be void if the watch has been submerged in water. Any work performed by an unauthorized person or entity, shall automatically render this warranty null and void.

The terms of this warranty does not in any way restrict or otherwise affect any possible statutory rights to which the consumer may be entitled by law in the country of purchase.

Service

If your watch should require service during the warranty period, please follow the steps below to initiate the repair process.


Repair Request

Please select your nearest processing location.

USA Stührling Original Service Center
  449 20th st
  Brooklyn, NY 11215-6247
  
UK Stührling Original Drop-off Center
  Pendlebury Road
  Swinton, Manchester M27 4EQ
  
China Stührling Original Service Center
  Room B, 20/F, Yally Industrial Building
  6 Yip Fat Street, Wong Chuk Hang
  Hong Kong